Passenger Review

Air Europa review by Elena

2 / 10

05 December, 2019 by Elena Ragozin

Economy Class

Now I see why Air Europa has such a low rating. We flew by this airline in October from Madrid to Lisbon. There were 2 people in the wheelchairs: my husband and one more passenger. Usually, passengers in wheelchairs are taken on a plane first, along with 1st class/business class passengers. With this company those 2 passengers had to wait until all passengers had boarded and after that were allowed to be wheeled to board. On the top of that we were told to check the carryover because they did not have room on the plane. I refused because in the carryover bag we keep all medications for my husband. They even called the pilot, but, finally, found room for our carryover bag. Ridiculous! I told them that we never flew by any airline that put people in wheelchairs the last to board. Never will use Air Europa again.

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Air Europa

Air Europa

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline