Unbelievable Service! Better than Qantas, Virgin or Jetstar. For the first time, I booked Rex to fly from Canberra to Melbourne. It was a good deal with luggage and I took it. When checking in, it was lovely Mandy, who greeted me with a big smile. She checked me in and I was on my way to go to my gate. Later, while I was waiting for the call, Mandy came and gave me an upgrade to their business class. She knew that I was going to Pilgrimage to Mecca and she wanted me to have a good trip! I was very grateful. Upon boarding, I was presented with this clean aircraft with friendly crew. I was surprised to see how professional and courteous they were. Overall, that was a very enjoyable flight. All flights should be like this. I will definitely fly again with Rex.
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Rex Australia
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline