Having experienced one of the many delays from this week associated with this airline. I finally arrived in the capital from my domestic flight. The delay meant that i had missed all connecting flights. My onward flight was with them and so they rebooked that but when i asked about the rest, the did not care one bit and just quaked the ticket contract. As far as they were concerned they would get me to where they originally intended regardless of whether i had the abilities to change all my other tickets, which obviously i could not. For them, as long as they still got you to the location, the rest was in no way their responsibility. They are an expensive low quality airline with abysmal customer care and service
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Air Niugini
Overall Value for Money
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Customer Service
In Flight Entertainment
n/a
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline