I travelled on the new A320 from SIN to TRV and returned recently. It was a really no frills airline down to the bone airline. My old school bus seat had better cushioning for a 4 hours flight. I could feel the seat metal frame on my back and bum. The airline should understand sometimes value for money should not be at the expense of basic comfort. My bones were aching the next day after the flight.
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Scoot
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
5
Check-in Process
5
Meals and Beverages
n/a
Recommend Airline