Passenger Review

Malindo Air review by KISHOR

3 / 10

24 May, 2018 by

Economy Class

Very poor amenities. Highly unprofessional staff. You won't be given water for at least 1.5 hours after take off, no matter how many times you request- so carry your own water bottle. Food served is pathetic- so carry your own food. Blanket is not given until food is served- so carry your own blanket. On asking for blanket for 5th time, the air hostess shouted at me - "You want blanket first or you want food first?". When I said I'm thirsty and need water, the air hostess told rudely, "you will have to wait until food is served". There's no TV screen - so carry your laptop for entertaining yourselves to deviate your mind away from the pathetic service. Lights are almost always on and they won't give you eye-cap or pillow - so carry your own stuff. The staff won't attend to you until you use the call button at least twice or thrice.The attendants manually spray air freshener and they don't take care to see that it is not sprayed on passenger's face. Kindly don't humiliate yourself by travelling in this airline.

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Malindo Air

Malindo Air

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline