Passenger Review

China Eastern review by charlie

2 / 10

06 December, 2019 by charlie wells

Economy Class

China Eastern Airlines gave a really bad response when our flight was cancelled. None of the contact numbers including the 24 hour emergency number were responding, we have video evidence of this. They were rude and looked like they had a lack of training because they were unsure of what to do. I wouldn't recommend China Eastern Airlines and would never fly with them again. I am a regular flyer and this by far has been the worst airline. To save yourself time, money and your own safety I would look at other airlines even if it means paying the extra little bit of money because you will regret it otherwise.

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China Eastern

China Eastern

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline