I booked my flight for the upcoming week, they offer an insurance for an extra cost that allows you to cancel or move your flight or get a refund, so i bought this insurance, turns out i came up positive with covid 19 and cant travel, i call to cancel my flight thinking it will be easy with the insurance i bought, but no they make it near impossible to where you cant cancel asking for too many things. I sent them 3 different types of proof that i am covid positive, lab results, doctors certificates, results with the state seal and nothing they say thats not enough!! Whats the point of selling extra insurance if you cant use it!!
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Viva Aerobus
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