Eurowings review by Christos

The worse ever experience in my life.The flight from Edinburgh to Thessaloniki on 9.7.2022 through Cologne was delayed by 2.5h and this had a result to lose the connecting flight to Thessaloniki and as a result I flew from Cologne to Thessaloniki at 6:30 and arrived in Thessaloniki on 10.7 at 10:00, instead of arriving at 23:00 on 9.7. The delay was more than 3h. I sent an email on the 10.7 to Eurowings asking for compensation and they replied on 22.3 which is almost 8 months old. This is absolutely disgusting and appalling. In Cologne, they offered no refreshments or voucher or accommodation as they are obliged by law. Not only things, but now they told me in the email that am not eligible for the compensation of the tickets. Additionally, they gave no explanation for the delay of the flight. NEVER AGAIN EUROWINGS. BE VERY CAREFUL IF YOU ARE PLANNING TO BOOK A TICKET WITH THEM