Passenger Review

Allegiant Air review by Dora

2 / 10

27 December, 2021 by Dora Lucio

Economy Class

AWFUL EXPERIENCE. Highly uncomfortable sits, no cushion at all. Not on the sits, not on your back. Spaces for your legs FORGET ABOUT IT! None! Our luggage was damage/ broken, we realize it when we get to the hotel, and on out flight back, we ask at the counter and the lady said that we should done it when we arrived and come back to the ticket counter. We paid for sits and on our fight back home, we were bumped 4 rows back! Hell is Hell this airline. Never again we will flight by ALLEGIANT. The email we received it said " if you do not agree with those changes, call customer service number: well, when I called, the machine said 2 hours waiting time for someone to answer my call. When we asked the gentlemen for the reason of our change of sits, he said, "It's basically the same" "this is a bigger airplane, and the sits have different distribution but basically your will have the same space in the plane" WHO WILL BELIEVE THAT? //

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Allegiant Air

Allegiant Air

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

2

Meals and Beverages

1

Recommend Airline