Passenger Review

Sky Airline review by Martin 2016-01-08

6 / 10

07 January, 2016 by ar

Economy Class

I purchased a ticket to fly Buenos Aires to Santiago, turns out the particular flight I booked was a code share with Aerolineas Argentinas. However the ticket listed a code share as flown by TACA. The Sky counter was closed when I arrived, TACA does not exist any more as an airline. I was advised by an airport information attendant to go to Aerolineas, yet Aerolineas Argentinas personnel did not know they were operating a Sky code share. Finnaly they matched me only by the flight departure time and found my booking. Sky and Aereolineas Argentinas operate out of distant terminals, I almost missed my flight. I was saved by a late departure by Aerolineas Argentinas, who is often late, and I had booked Sky to specifically avoid Aerolineas Argentinas. I dislike code share because I often have problems finding my flight if the actual flight number is not offered, but this was by far the worst code share arrangement I have seen. I posted a complaint to Sky on this issue and received no reply.

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Sky Airline

Sky Airline

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline