Passenger Review

Wizz review by joanne

2 / 10

09 August, 2023 by joanne robinson

Economy Class

This is the worst airline I have ever flown with. They are bunch of crooks! They charged me for luggage at the gate, even though as it turns out my son's bag was within the correct measurements. But what's worse is that when I tried to check in on line in Athens, the website was down. I went to the FAQs / Help Centre but nothing there to help me. No even a phone number. I was charged £50 per person at Athens for THEIR error and when I went to claim from them when I returned, they refused, advising that there was no evidence that I had tried to check in online. I had photographs of the app showing an error message. But nothing. Overall the flight cost me £400 on top of the original fee. The staff are rude and ignorant. NEVER EVER FLY WITH THEM. The cheap tickets are a CON.

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Wizz

Wizz

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline