Passenger Review

Emirates review by Esraa

3 / 10

23 March, 2023 by Esraa Muhammad

Economy Class

The ground staff decided to close the boarding gate 20 mins before the flight (March 12: DXB-Cairo) . He closed the system in front of me and refused to take my boarding pass. He said "sorry the captain is taking off and I have another call" I was left with no choice but to got to gate B18 - Connection desk and purchase a new ticket for next flight at 12:00 pm on Monday 13 March total 1200 AED. I already paid 2085 AED for the original ticket. I lost time, money and peace of mind that I thought I will avoid if I choose Emirates Airlines.

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Emirates

Emirates

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline