This happened yesterday. Went to the airport in the morning and was informed that I am not allowed to check in my suitcase for my return flight, unless I pay extra. As somebody on the extra payment queue said 'They expect us to go there, buy suitcase and luggage, and go back'. If I have choice, I won't use this company again.
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Bulgaria Air
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline