Passenger Review

Norwegian review by Kurtis

2 / 10

02 August, 2020 by Kurtis Hooley

Economy Class

All I can comment on is the booking and cancellation process. PLEASE BEWARE OF THEIR POLICIES AS THEY AND DESIGNED TO KEEP YOUR MONEY. I booked two sets of tickets; one leaving the US in June and the second coming back from Paris in Sept. Due to my travel plans through Europe, they could not be booked on same itinerary. Norwegian cancelled my first flight without notifying me of said cancellation until the week before the travel date. Once I saw the cancellation, I looked at my return ticket and all flights out of Paris to Denver had been deleted from their schedule all the way into 2021. -- they told me that since they had not given my notice of cancellation (even though on their website 100% of the flights had been cancelled), that i did not follow the fare rules of the low fare. Sketchy policy and I will definitely not allow any of my employees or friends travel this airline.

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Norwegian

Norwegian

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline