Jet2 review by Andy

Excellent all round service on Edinburgh-Verona route. Very efficient check-in at Edinburgh handle by Jet2.com's own staff. Boarding very efficient. Aircraft was a brand new B737-800, which was immaculately clean with a comfortable generous seat pitch compared to other low cost and tour operator owned airlines. The cabin crew were polite and attentive. At Verona both arrival and departure experience was a fairly typical traveler experience for that airport. On return to Edinburgh the flight arrived at a very high number gate and the trek to the baggage return was excessively long but this was not a fault of Jet2. Our booking was through a tour operator but looking at the Jet2 website prices are comparable with other low cost operators. We like that Jet2 encourage hold baggage as this speeds boarding and disembarking. If I had to change anything about the service it would be to change the departure airport, Edinburgh Airport has out grown it facilitates and recent extensions while making more gates possible have done nothing to improve the passenger experience on both departure and arrival.