Passenger Review

Royal Jordanian review by Peace

2 / 10

09 November, 2019 by Peace Messenger

Economy Class

I wanna share my very bad recent experience with Royal Jordanian Airlines. I missed my flight and I had the right to choose next flight but it seems the Royal Jordanian Airlines doesn't care of customers and just trying to abuse the stucked passengers and make money by tricking customers! They asked me to pay minimun 2X of my original ticket price for rescheduling + $150 as rescheduling fee for my substitue flight while the other first class airlines offer flights cheaper than my original ticket price with Royal Jordanian in the same specific time! It means I lost my money with Royal Jordanian Airlines and I got stocked with my trip. I highly recomend if you want peace of mind, do not use the Royal Jordanian Airlines. Instead you can use other airlines with good customer service and good reputation. I never use this airline anymore in my life based on my own experience and others experience with this airline.

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Royal Jordanian

Royal Jordanian

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline