Passenger Review

KLM review by Joyce

10 / 10

15 January, 2020 by Joyce Tam

Economy Class

Our bags did not leave with us from Schipol (Amsterdam) to London. KLM dealt with it by acknowledging this electronically, notifying us electronically of when our bags arrived in London (on the same night as our arrival) and reassuring us that our bags would be couriered to us at our London accommodation between specific times. It all went exactly as KLM & the courier had indicated. Other aspects of the flight was very good, the food was great, good variety of beverages offered with meals and the toilets were always clean and tidy onboard also. They even provide a sandwich snack & hot/cold drinks for short haul between Amsterdam and London, Lovely all round. Recommended. Meal service began at our row 30 so no waiting around. Thanks KLM

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KLM

KLM

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

5

Baggage Handling

5

Check-in Process

5

Meals and Beverages

5

Recommend Airline