LOT Polish Airlines review by Anna

I got flight Kaliningrad-Warsaw-London, with a child 17months. The site indicated that for adults with children there is priority when registering and boarding a plane, special food for children and "entertainment - audio, video, games." None of the above has been completed. I stood in the general queue for registration, on the plane we were given FOR TWO, ME AND CHILD one chocolate waffle, a roll with an apple and a glass of water!!! The whole trip took us about 5 hours including delayed! All two flights my child cried a lot, because was hungry. If I knew that there would be NO SPECIAL SERVICES FOR CHILDREN, I would take food, water, a cartoon tablet and money! On board the plane, the flight attendants hit my sleeping child’s legs with this metal box of food many times, and never apologized. They only cared about the people who bought food. I had no where to remove legs, because space is so small. I don't recommend flying with this company, especially with a child! Just awful!!!