We were on an Alaska flight from SEA to FLL. We had reserved 6 months earlier three seats together. Then, the day before, they email me with a seat switch so I was apart from my wife and son. I politely asked the gate agent to switch me back. She politely did not. They play this game where they say 'Oh, I will call that passenger up and ask them if I can switch them'. Of course the passenger refused. Like, you're the gate agent, just change it back. But no, we remained apart. Back home, I called Alaska and asked if they could do anything. No. This airline is simply as lazy and indifferent as all of the other domestic carriers.
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Alaska Airlines
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