How this airline has a 10/10 rating, I do not know!! We were charged a disgusting £190 for x2 cases to be checked in, one way on a short haul flight!!! Disgusting!!! I attempted to contact them before departure, with no response, and have complained since, AGAIN no response! SHOCKNG COMPANY AND SHOCKING CUSTOMER SERVICE!! I don't think we're going to see any of that money back, but what I can do, is help others, so they don't get suckered into this scam of an airline!!!!! I WILL NEVER USE THEM AGAIN, AND WILL PUT ANYONE OFF USING THEM THAT I CAN!!! DISGUSTING COMPANY!!!
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Sky Express
Overall Value for Money
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Customer Service
In Flight Entertainment
n/a
Baggage Handling
Check-in Process
Meals and Beverages
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