I arrived at the airport 50 minutes before a domestic flight within Brazil. Normally this is plenty of time to get a ticket, pass security and get to the gate, except perhaps on a holiday (this was not). I was refused entry at the turnstyle because I did not check in on the App 1 hour before the flight. I tried at the 50 minute mark and was given an error. I was forced to buy another, later flight. In all my years of flying I have never encountered such a situation. Any other airline will cjll over the intercom until the last minute to ensure you make your flight, but this one, GOL? They will force you to buy another ticket for bot following an arbitrary app based check in timeline.
0
Comments
No comments yet, be the first to write one.
GOL Linhas Aéreas
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline