Flight RJ106 Milan-Amman booked 3 months in advance, rescheduled 1 month before for 1 day earlier. Had to pay extra airport parking day, 1 extra night in Amman. Old and dirty A319, broken seats. Baggage lost, left with no information, impossible to talk to anyone in Amman, baggage service not answering to calls or emails. Luggage tracked after 3 days, delivery promised in 2 extra days, nothing. Meanwhile have to change city in Jordan, making first worst. ZERO information on how to ask for extra-expenses refund. Complaint form on RJ website always crashing. Should I add anything more? Nevermore with RJ
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Royal Jordanian
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline