Lufthansa review by Mark

Flew this summer with Lufthansa (short and long haul). 3 out of 4 of the flights were delayed by over 40 minutes. According to their announcements, the turn around times of their schedules are too tight – not allowing them to run on schedule Nor to service them properly between flights – the toilets on 2 of the planes had not been cleaned properly, with dirty surfaces and smelling of urine. Unfortunately their running late resulted in us missing a connection, for which cost us over 300 pounds I arranging alternative travel (with 2 young children). The new business model of the Airline appears to be run a service which is late – they know that under the EU Directive they do not have to compensate for delays over 3 hours, and are making the most of this to ruin their customers travel plan and holidays. Do yourself a favour and try another Airline that can run a service on time. Avoid the stress and unplanned expense of flying with Lufthansa.