I didn't receive my luggage on December 8, 2019 up till now December 20, 2019 I have not received my luggage. And I'm not getting any feedback from klm except their WhatsApp line that's not helping. All other means of communication has failed. I have spent the whole day waiting for an update from the WhatsApp media without response. I frustrated and disappointed with KLM
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KLM
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
4
Baggage Handling
1
Check-in Process
4
Meals and Beverages
4
Recommend Airline